At Cable Internet Online, we strive to provide the best internet, TV, and phone services to our customers. We understand that sometimes things may not go as planned, and we want to ensure your satisfaction.
Cancellation Policy
You may cancel your service at any time by contacting our customer support team. Please note that early termination fees may apply depending on your contract terms and the service provider's policies.
Refund Eligibility
Refunds may be issued for services not rendered, billing errors, or service outages lasting more than 24 hours. Each refund request is evaluated on a case-by-case basis and is subject to the terms and conditions of your service agreement.
How to Request a Refund
To request a refund, please contact our customer support team at (224) 899-2438 or email us at info@cableinternethub.com. Please include your account details and the reason for the refund request.
Processing Time
Approved refunds will be processed within 7-14 business days. The refund will be credited to the original payment method used for the transaction.